Welcome to our Support Center

Delighting you is our goal. The quickest and most efficient way for us to help you is through the Support Portal via the Chat icon on the bottom right of pages on our site. If there is a white central circle we may be able to help you quickly. If the central circle is dark grey, we're not available right now and clicking the chat button will open a simple form for you to send us.

When asking for technical help about our site or products you've downloaded, the more information you can give us, such as screen shots, your browser type and the device you're using, the faster we'll be able to help you.

Support is available from 8 am to 5 pm Mon-Fri (NZT ).  Response outside these hours will be no later than on the next business day. Thank you.